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Exeter City Council has launched a new service for people who struggling to meet their secured loan or mortgage repayments.

The new secured loan repayment advice service will be a partnership between the council and charity Homemaker South.

A spokeswoman from the charity said, “For many people, the temptation may be to ignore the problem until one or two repayments have been missed and the lender has then written threatening court action.

”However, often by this stage, the options may already be more limited. This new service is trying to encourage people to seek help at the earliest opportunity whilst there is still room for negotiation with the lender.”

While a spokesperson from the council commented on what he thinks the new secured loans and mortgage repayment advice service will mean to local residents facing tricky financial waters. “For many people, the temptation may be to ignore the problem until one or two repayments have been missed and the lender has then written threatening court action,” he said.

Adding, “However, often by this stage, the options may already be more limited. This new service is trying to encourage people to seek help at the earliest opportunity whilst there is still room for negotiation with the lender.”